How this works

We hold money that is not ours between a buyer paying and an item arriving. These pages say exactly what we do with it.

Buyer protectionWhat happens to your money between paying and the item arriving, and the 48 hours you get to say something is wrong.
Selling and getting paidWhat you keep, when the money reaches your wallet, and the 5-day dispatch deadline that cancels an order if you miss it.
When something goes wrongWho can open a dispute, what we can decide, and exactly which part of the money each outcome moves.

Who you are dealing with

9jaCycle is a trading name of THE WILSBAY LIMITED (RC 9955075), a company registered in Nigeria. The registered office address and how to reach a person are on the company page.

Not here yet

Terms of service. They are being written — but rather than publish something early that reads official and binds nobody, we are saying so. Until they are up, what is written on these three pages and in our privacy policy is the whole of what we claim. Deleting your account is explained separately.

Need a person? Message us from any order and it reaches somebody who can look at it. With no account, email soassecurelimited@gmail.com.